Following my back surgery, I have had the pleasure of two weeks of 24 hour care by two of your expert care givers, without whom I would not have had the smooth recovery I have. Imelda has been by my side, watchful of my walking progress, guiding me in the choices I should make to be safe. She helped me in the shower, and when I rested, she took initiative to clean the rooms we just left, and always, always she was available to bring me anything I needed. As I improved in my ability to take on a few responsibilities for myself, she was not content to sit an watch; rather she asked permission to clean and organize my kitchen drawers, which were woefully in need. She did many loads of wash and saw to it that I would have nothing to do after her final day except relax. Imelda is quick, intelligent and experienced. She practices safe conduct in the face of the Covid crisis, and shares our high standards regarding personal safety out in the city. She dresses professionally and always arrived on time. She takes directions gracefully and has a very good command of English, her second language. I feel I have gained a trusted friend in Imelda.